Retry from a clean start
Close Math Match, reopen it, and repeat the same action once. Note whether the result changes.
All app support 
Product support
Available now
Math Match support
Tell us what you were doing, what you expected, and what happened instead. A small amount of precise context is usually enough to reproduce the issue.
Prepare
Before you email
These details reduce back-and-forth and make the report easier to test.
- 01
Your device model, operating-system version, and Math Match version when available.
- 02
The screen, mode, round, or equation involved.
- 03
The shortest sequence of steps that causes the issue again.
- 04
A screenshot or short recording when it helps. Remove personal information before attaching it.
Quick checks
Try this first
Use the checks that match your issue. Stop when the problem is resolved.
Confirm the installed build
Use the latest version available from the place where you installed Math Match, then try again.
Check sound and haptics in both places
Confirm the in-app setting and the device or browser setting. Muted device audio and reduced-motion or vibration preferences can change feedback.
Keep purchase details safe
For a purchase or advertising issue, include the time and visible result, but never send full payment credentials.
Useful links
Product and privacy
FAQ
Common questions
Answers specific to Math Match. Open a question to read the full answer.
01 What is Math Match?
Math Match is a fast mental-math puzzle game with equation matching, Tutor help, rewards, themes, sound, and haptics.
02 Is Math Match a school course?
No. It is a puzzle game that can make arithmetic practice feel more playable. It does not promise grades, IQ changes, or medical outcomes.
03 Where can I play Math Match?
The Math Match product page lists the currently available web, Apple-device, and Android install options.
04 What should I include in a support email?
Include the device and app versions, the screen or mode involved, what happened, what you expected, and short reproduction steps. Attach a screenshot only when useful.
05 Where is the Math Match privacy policy?
The app-specific privacy policy and data-choice page are linked from this support page.
06 Does the Bobobox website autoplay sound?
No. Website videos wait for a user to press play. Optional tap feedback only follows a user action and can be turned off in the header.
Still need help?
Send the smallest useful report.
Help with rounds, Tutor, rewards, purchases, sound, haptics, and access to Math Match.
Email support@bobobox.xyz