A repeatable CatWatch setup starts with the hunt, pace, and prey count, then adds a protected device position and active supervision. A consistent sequence is useful even when there is no technical problem: it helps the guardian understand which setting changed and makes the session easier to stop or reproduce. This guide focuses on the product controls and support details rather than promising that one configuration will produce a particular response from a cat.
Choose one hunt as the starting state
Begin with the hunt you intend to show and note its name. Starting from a known hunt makes later changes easier to compare. If the app is being tested after an update or reopened after a problem, using the same hunt helps separate a general playback issue from something specific to a particular configuration.
The product page shows real app-owned hunt media, but a preview does not promise identical visual timing on every device or a specific animal response. Device performance, app version, and chosen settings can affect what the user sees. The support report should describe the actual screen rather than infer a cause.
Adjust pace and prey count deliberately
Set the pace and prey count before beginning the session, then confirm that animated prey appears as expected. When comparing settings, change one control at a time. This makes the visible effect easier to understand and reduces ambiguity if the user later needs to explain a difference to support.
Pace and prey count are presentation controls. A faster pace or larger count is not described as more effective, healthier, more enriching, or more likely to hold attention. The app cannot guarantee a reaction, and the guardian should not treat a setting as a prescribed program for an animal.
Place, protect, supervise, and stop
Place the device on a stable protected surface after the controls are set. Keep charging cables, unstable supports, and liquids away from the immediate area. Remain present so the device can be repositioned or the animation stopped without delay if the setup changes.
Stop when interest fades, when the screen or case needs inspection, or when active supervision cannot continue. CatWatch does not prescribe a session length and does not claim that more time creates a better outcome. The guardian controls the physical environment and should follow ordinary care guidance outside the app.
Prepare a support report that can be reproduced
Include the device model, operating-system version, CatWatch version, hunt, pace, prey count, screen, expected result, observed result, and shortest reproduction steps. State whether the problem happens every time or only under a particular sequence. This information helps narrow the issue without requiring unnecessary personal data.
A screenshot or short recording may help with a visual or playback issue, but remove personal information before attaching it. Never send passwords, complete payment credentials, or platform-account credentials. For purchase, advertising, consent, or provider records, support may need to distinguish Bobobox-held information from records controlled by Apple or another provider.
Frequently asked questions
What settings should I note for support?
Include the hunt, pace, prey count, device and operating-system versions, app version, expected result, observed result, and short reproduction steps.
Can I change the prey count?
Yes. CatWatch includes a prey-count control before a hunt. The setting changes the visible presentation and does not guarantee a cat response.
Where are CatWatch privacy choices explained?
Use the CatWatch privacy and data-choice pages linked from the product and support pages. They separate local state, support messages, and provider-held records.
Related guides
See how CatWatch presents configurable animated prey, real hunt media, and claim-safe guidance for short, supervised play on a protected phone or tablet.
Supervised cat screen playPrepare short CatWatch sessions on a stable protected surface, supervise the display, recognize when to stop, and keep entertainment claims within factual limits.
Cat hunt pace and prey countUnderstand how CatWatch pace and prey-count controls change the visible hunt presentation without promising a particular response from a cat.
Continue with the product
Open the CatWatch: Games for Cats product page for current availability, verified distribution actions, support, privacy, screenshots, and product details.