All app support

Product support

Available now

BrickCal support

Name the calculator or project, include the units and inputs that matter, and explain where the result stopped matching your workflow.

Prepare

Before you email

These details reduce back-and-forth and make the report easier to test.

  1. 01

    The calculator, field tool, saved project, quote, or report involved.

  2. 02

    Your measurement system, relevant inputs, and the output you expected.

  3. 03

    Your device model, operating-system version, and BrickCal version when available.

  4. 04

    A screenshot with private client names, addresses, prices, and notes removed or covered.

Quick checks

Try this first

Use the checks that match your issue. Stop when the problem is resolved.

01

Confirm metric or imperial units

Check the active measurement system and the unit shown beside each input before recalculating.

02

Reopen the saved work

Open the project or calculation again and confirm the saved inputs before changing them.

03

Check field-tool permissions

Sensor-based tools depend on supported device hardware and the permissions granted to BrickCal.

04

Isolate a PDF problem

Create the PDF again from the same saved inputs and note whether the issue happens during preview, export, or sharing.

FAQ

Common questions

Answers specific to BrickCal. Open a question to read the full answer.

01 What is BrickCal?

BrickCal is a construction calculator and jobsite companion for estimates, saved work, client-ready PDF quotes, reports, and supported field tools.

02 Is BrickCal available now?

Yes on Android. Invited testers can join the closed test and then open BrickCal in Google Play to install it. The signed APK remains a manual-install fallback, while public App Store and Google Play listing availability stays separate.

03 Does BrickCal support metric and imperial measurements?

Yes. BrickCal supports metric and imperial measurement workflows.

04 Will every field tool work on every device?

No. Sensor-based tools depend on supported device hardware and permissions.

05 What should I include in a support email?

Include the calculator or project name, measurement system, relevant inputs, device details, and short reproduction steps. Do not include private client data.

06 Where is the BrickCal privacy policy?

The app-specific BrickCal privacy policy is linked from this support page.

Still need help?

Send the smallest useful report.

Help with construction calculators, units, saved projects, PDF quotes, reports, and supported field tools.

Email support@bobobox.xyz