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Product support

Choice Chance support.

iOS · Bundle ID com.bobobox.choicechance · Version 1.0

Use this page for help with Choice Chance on iPhone, including wheel setup, Play, Box Office, Slice Studio, Energy, purchases, Restore, ads, and privacy choices.

Do not send passwords, full payment-card numbers, Apple Account credentials, private keys, or complete purchase receipts. Include only the details needed to reproduce the issue.

Before you email

  1. Include your iPhone model, iOS version, and Choice Chance version when available.
  2. Name the screen or flow involved, such as Host Backstage, Play, Box Office, or Slice Studio.
  3. Send the shortest steps that reproduce the issue, plus what you expected and what happened.
  4. If useful, attach a screenshot after removing unrelated personal or payment information.

Purchases and Restore

Choice Chance shows store/provider-localized purchase information when it is available. If a purchase or entitlement is missing, confirm the iPhone is online and signed in to the same Apple Account used for the purchase, then use Restore from Box Office. Tell support which item you expected and what Restore reported; do not send Apple Account credentials.

Ads and privacy choices

If your issue involves an ad or consent flow, say whether you saw a privacy-options screen, Apple tracking prompt, banner ad, or rewarded ad. Choice Chance keeps ads fail-closed when the required production provider configuration is unavailable.

Contact

Email support@bobobox.xyz. Replies are handled by Bobobox through the shared support inbox.

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